직업 상담을 위한 전직지원 실무노하우 > 교육학

4차 산업혁명으로 고용 구조의 변화와 불안정한 고용시장에서 퇴직 후 전직을 희망하는 사람에게 직업을 가질 수 있도록 도와주고 생애설계 및 진로에 관련된 상담을 제공함으로써 행복한 생활을 영위할 수 있도록 도와주는 직업상담가나 커리어컨설턴트, 은퇴설계전문가, 일반인도 쉽게 이해할 수 있는 한국형 전직지원전문가(Outplacement Expert)의 기본서이다.

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머리말 / 3

제1장 전직지원의 개념 ······················································11
1. 전직지원의 정의 ·····················································13
2. 전직지원전문가의 역할 ··············································14
3. 전직지원전문가의 전망 ··············································16
4. 전직지원의 필요성 ···················································18
5. 전직지원의 기본 원리 ···············································21
6. 전직지원의 적용 방법 ···············································23
7. 전직지원 관련 법규 ·················································24
8. 외국의 전직지원 사례 ···············································27
9. 전직지원 과정 ·······················································30
10. 전직지원 기관 ·······················································32

제2장 자기 이해 ·····························································41
1. 자기 이해를 위한 직업심리 검사 ·····································43
2. 성인용 직업적성 검사 ···············································46
3. 직업선호도 검사 S형 ················································53
4. 직업선호도 검사 L형 ················································62
5. MBTI 검사 ·························································84
6. 신체적 조건 ·························································92

제3장 직업 이해 ·····························································97
1. 직업의 개념과 기능 ·················································99
2. 직업 세계의 변화와 특징 ···········································101
3. 좋은 직업의 특징 ··················································112
4. 기업의 채용 방법 ··················································117
5. 회사에서 요구하는 인재 ············································119
6. 직업 선택 기준의 변화 ·············································120
7. 직업 탐색 ··························································122
8. 직업 체험 ··························································127
9. 구직 탐색 ··························································131
10. 올바른 직업관과 직장관 ············································134
11. 직장인의 업무자세와 인간관계 방법 ·································142

제4장 진로 의사 결정과 전직지원 상담 ··································147
1. 진로 의사 결정 ····················································149
2. 직업 결정 요인 ····················································149
3. 전직지원 상담 ······················································154
4. 전직지원 상담의 종류 ··············································156

제5장 전직지원 과정의 실제 ··············································159
1. 홍보 ·······························································161
2. 전화 접수 ··························································164
3. 전직지원 상담의 시작 ··············································166
4. 신뢰감 형성 ························································167
5. 자신에 대한 이해 ··················································169
6. 직업 정보 제공 ····················································169
7. 직업선택에 필요한 대안 고려 ·······································170
8. 대안들을 비교 검토하여 선택 ·······································170
9. 행동변화 촉진 ······················································171
10. 상담 종결 ··························································172
11. 지속적인 관심 ······················································172
 

제6장 생애 설계 ····························································173
1. 생애 설계 ··························································175
2. 중기 성인기 ························································177
3. 후기 성인기 ························································179
4. 퇴직 후 찾아오는 4가지 고통 ······································180
5. 퇴직 후 적응 유형 ·················································182
6. 불청객 퇴직 후유증 ················································184
7. 퇴직 후유증을 극복하는 방법 ·······································186
8. 배우자를 괴롭히는 은퇴증후군 ······································191
9. 증가하는 황혼이혼 ·················································194
10. 급변하는 세상에 대한 부적응 ·······································197
11. 은퇴자금 ···························································200
12. 은퇴 후에 필요한 노후 자금 ········································202

제7장 전직을 위한 준비 ···················································211
1. 100세 수명 시대에 대비해야 한다 ··································213
2. 전직하려면 고정관념을 버려야 한다 ·································214
3. 직장을 다니면서 미래를 준비하자 ···································216
4. 회사에 올인하면 무기력해진다 ······································219
5. 직장의 온실을 버려야 한다 ·········································220
6. 회사를 떠나야 하는 불길한 징후 ····································222
7. 전직하려면 박수 칠 때 떠나자 ······································224

제8장 자신감 향상 ·························································227
1. 취업의 시작은 ‘자기 정체성’을 찾는 데 있다 ························229
2. 자기효능감을 높인다 ···············································236
3. 자기 확신성을 심어준다 ············································237
4. 회복탄력성을 높인다 ···············································238
5. 도전에는 정년이 없다 ··············································240
6. 긍정적인 생각을 갖는다 ············································241
7. 1년만 투자하면 평생직업을 가질 수 있다 ···························244
8. 실패는 경험이다 ····················································245
9. 잠재능력을 깨우자 ·················································248

제9장 미래의 유망 직업 ···················································251
1. 미래에도 오래가는 직업을 선택하라 ·································253
2. 평생직업을 선택하라 ···············································255
3. 고도의 전문직업을 선택하라 ········································256
4. 사이버 공간을 활용하는 직업을 선택하라 ···························258
5. 실버산업에 관심을 가져라 ··········································259
6. 웰빙과 로하스에 관련된 직업을 선택하라 ···························260
7. 녹색 산업에 관련된 직업을 선택하라 ·······························261
8. 블루오션 직업을 선택하라 ··········································263
9. 코치라는 직업에 관심을 가져라 ·····································264

제10장 이력서와 자기소개서 작성 ········································267
1. 이력서의 중요성 ····················································269
2. 이력서 기재 사항 ··················································271
3. 이력서를 잘 쓰는 법 ···············································273
4. 영문 이력서 작성법 ················································278
5. 자기소개서 작성법 ·················································284
6. 자기소개서에 꼭 포함될 내용 ·······································286
7. 이력서 및 자기소개서를 접수하는 방법 ·····························292
8. 취업 담당자들의 서류 평가 방법 ····································293
 

제11장 면접에서 취업이 결정된다 ·········································295
1. 면접의 종류 ························································297
2. 성공적인 취업을 위한 면접 과정별 준비 ····························301
3. 성공적인 면접 방법 ················································309
4. 면접 평가 방법 ····················································312
5. 가상 면접 질문 사항 ···············································315
6. 합격을 부르는 옷차림 ··············································320

부 록 ·································································327
참고문헌 ······························································332
찾아보기 ······························································334

저자소개

▪전도근
공주대학교 사범대학 일반사회교육과를 졸업하고, 경희대학교 교육대학원에서 교육공학을 공부하였으며, 홍익대학교 대학원에서 평생교육정책으로 박사학위를 받았다. 강남대학교 교수와 스스로 원격평생교육원 원장을 역임하고 하자교육연구소의 소장으로 재직하고 있다. 교육, 컴퓨터, 요리, 자동차, 서비스 등과 관련된 50여 개의 자격증을 취득하였으며, 각 대학교, 지방자치단체, 교육청, 평생교육원, 국가전문행정연수원 및 각종 기업체 연수원 등에서 은퇴대비와 경력개발 및 전직지원과 관련된 특강을 하고 있다. 제1회 평생학습대상 특별상을 수상하였고, SBS 순간 포착 세상에 이런 일이, KBS 한국 톱텐, 작업TV에 소개된 바 있다. ｢은퇴쇼크｣, ｢100세 쇼크｣, ｢진로직업교육｣, ｢생산적 코칭｣, ｢내 인생에 꼭 필요한 라이프코치｣ 등을 비롯한 180여 권의 책을 집필하였다.

▪김석구
육군사관학교를 졸업하고 장교로 전역, 전직과정을 거쳐 평생교육을 통한 세상의 변화라는 가치를 실현하기 위해 전문성을 축적하고 있다. 국방대학원 운영분석 석사, 아주대학교 평생교육 및 HRD전공 박사학위를 취득하여 평생학습을 통한 일자리 창출에 기여하고 있다.
버크만 검사, MBTI일반강사, 한국코치협회(KCA) 인증코치(KAC), 생애설계컨설턴트, 2nd 인생설계 컨설팅 등의 자격을 가지고 전직지원전문가로서, 중장년취업 아카데미, 평생교육 활성화를 통한 일자리 창출, NCS기반 전직지원교육과정 개발 및 채용 등의 활성화에 전력을 다하고 있다.
일자리 목표공시제 전문위원, 직업능력 통합심사위원, 경력개발협회 상임이사, 한국라이프코치협회 회장, 창의실용교육학회 이사, 평생교육협의회 위원 등으로 활동하고 있으며, 현재 청운대학교(인천캠퍼스) 교양대학에서 전임교수로서 중장년의 전직과 일자리 창출, 제2인생 설계 지원, 성인학습 및 성과, 삶의 질 향상을 위한 코칭 등의 지원으로 세상의 긍정적인 변화에 희망을 걸고 있다.

▪이미자
성신여대 영어영문학과를 졸업하고 KB국민은행에서 지점장으로 퇴직하였으며, 싱가포르 Wealth Management Institute(WMI)의 Advanced Wealth Management Programme(AWMP) 과정과 한국금융연수원 PB전문가과정을 수료하고 투자전략 및 투자정보 제공 등 역량을 강화하여 Private Banking 전문가로 활동하였다. 금융 일선에서 근무하면서 얻은 지식과 경험을 바탕으로 현재는 KB공익재단, 50플러스센터 경제·금융 전문 강사로 활동하면서 초중고, 대학생, 사회초년생, 일반인을 대상으로 경제금융, 자산관리, 재테크, 은퇴 후 자산관리 등을 강의하고 있다. 금융, 보험 자산관리, 부동산펀드 및 투자상담사로 활동하고 있다. 50+세대를 위한 희망드림 아카데미를 통해 평생 교육의 장을 열어가고 있으며. 시니어들을 대상으로 은퇴관리 및 인생 2모작 직업상담, 전직지원 프로그램을 운영하고 있다.

▪이화식
해군장교로 전역 후, 건양대 군사경찰행정대학원 국방공무원학과를 졸업하고 은퇴설계 전문컨설턴트로서 제대군인과 퇴직경찰관, 인사혁신처, 한국가스공사, 삼성, SK, CAPS 등의 회사에서 전직지원전문가로 활동하고 있다. 주요경력으로는 해군본부 전직지원정책과 총괄, 보훈처 대전제대군인지원센터 팀장, 경찰청 대전경찰전직지원센터장, (주)제이엠커리어 수석전문위원 등을 역임하였고 현재 ㈜제이비컴 세종지사장, HR인사쟁이 스텝 등 다양한 활동을 하고 있다. 보유자격으로는 Birkman 강사, MBTI일반강사, (사)한국코치협회(KCA) 인증코치, 라이프코치, 퇴직관리지도사, 사무직베이비부머강사, NCS진로지도 등 다양한 자격을 가지고 전국에서 관련된 강의를 하고 있다.

▪진소희
아주대학교 교육대학원에서 평생교육학을 공부하고 있으며, 삼성전자에 입사하여 최초 여성물류센터장과 삼성전자로지텍 최초 여성 그룹장으로 퇴직 후 HR글로벌리더십연구소 대표와 한국라이프코치연합회의 사무총장으로서 우리나라 코칭의 발전을 위해서 노력하고 있다. 그리고 (사)한국코치협회(KCA) 공익코칭위원으로 KAC 인증심사위원, 서울시가정지원센터 위촉강사, 서울숲 인문문화협회 지부장을 역임하고 있다. 한국의 전직지원 활동의 활성화를 위하여 전직지원전문가로서 전직지원전문가 양성교육 전문강사로 개인 및 조직 생애설계컨설팅, 진로 전문코치, 코칭리더십 등을 전국의 평생교육시설과 직업능력개발 기관에서 강의하고 있다.

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